Our Terms.

1. Guide Eligibility and Registration

To use guide features, you must provide accurate registration information and be legally permitted to work or present yourself as a safari guide in the jurisdictions where you operate.

Binafsy may verify, approve, decline, suspend, or remove guide accounts if information appears false, incomplete, misleading, unauthorized, unsafe, or inconsistent with the purpose of the platform.

2. Guide Profile Information

Your guide profile may include your name, photo, company or operator association, quote, reviews, ratings, certifications, destinations, languages, specialties, guide style, years of experience, personality tags, best-for categories, availability information, and other public profile details.

You are responsible for keeping your profile accurate, current, lawful, and not misleading. You should not upload content that you do not own or have permission to use.

3. AVEEXA Matching Profile

Binafsy may use your public and dashboard-submitted guide profile data to help AVEEXA suggest you to travellers whose safari preferences may match your experience, language skills, destinations, specialties, guide style, personality, and availability.

Binafsy does not guarantee that you will receive a specific number of profile views, enquiries, tips, traveller leads, operator leads, bookings, or AVEEXA recommendations.

4. Availability Management

You may be able to update your availability status, available dates, busy periods, tentative dates, and availability notes. You are responsible for ensuring that your availability information is accurate and updated.

If availability data is missing, Binafsy may display assumed availability for discovery purposes only. Repeatedly misleading travellers or operators about availability may result in profile restriction or suspension.

5. Reviews, Ratings and Quality Intelligence

Traveller reviews and ratings are core reputation features of Binafsy. Reviews may be displayed publicly on your profile and may be used to calculate reputation signals, guide performance indicators, AVEEXA matching inputs, badges, and quality intelligence.

Low ratings may trigger structured feedback questions, such as what went wrong in communication, driving, hospitality, or wildlife knowledge. This information may be used to help improve guide quality and support operator insights.

You must not create, buy, manipulate, suppress, threaten, or fake reviews. You may report reviews that you believe are fraudulent, abusive, defamatory, or inconsistent with platform standards.

6. Tips, Wallet and Payouts

Binafsy may allow travellers to send voluntary tips to guides through third-party payment providers. Tips do not create an employment, agency, partnership, or contractual relationship between Binafsy and the guide.

Platform fees, payment processing charges, withdrawal rules, payout timelines, verification requirements, and payment provider rules may apply. Binafsy may delay or restrict payouts if fraud, chargebacks, suspicious activity, identity concerns, or legal issues are suspected.

7. Guide Conduct

• You must not provide false, misleading, unsafe, unlawful, or deceptive profile information.
• You must not misuse traveller, operator, or platform data obtained through Binafsy.
• You must not manipulate reviews, create fake accounts, or impersonate another guide or company.
• You must not use the platform to spam, harass, discriminate, defraud, or harm travellers, operators, guides, or Binafsy.
• You must not copy Binafsy’s branding, AVEEXA system, software, design, database structure, or business materials without written permission.

8. Suspension and Removal

Binafsy may suspend, restrict, hide, or remove a guide account if the guide breaches these Terms, provides misleading information, misuses data, manipulates reviews, receives substantiated safety or service complaints, fails verification, or harms platform integrity.

1. Operator Eligibility and Authority

To register as an operator, you must be a legally registered tourism or safari business, licensed individual operator, travel agency, lodge, camp, or other approved tourism business, and you must hold all licences, permits, registrations, and authority required in the jurisdictions in which you operate.

If you register on behalf of a company or organization, you confirm that you have authority to bind that entity to these Terms.

2. Operator Profiles

An operator profile may include your business name, logo, description, service areas, safari categories, itinerary examples, pricing information, photos, guide associations, reviews, and other content submitted by you.

You are solely responsible for ensuring that your operator profile is accurate, current, complete, not misleading, lawful, and compliant with tourism regulations.

By submitting operator profile content, you grant Binafsy a non-exclusive, worldwide, royalty-free licence to use, display, reproduce, adapt, summarize, distribute, index, and promote that content for the purposes of operating and marketing the platform.

3. Subscriptions, Fees and Commercial Access

Binafsy may charge operators subscription fees, lead access fees, featured placement fees, verification fees, commission-based fees, AVEEXA lead intelligence fees, quality report fees, analytics fees, or other commercial charges.

Applicable fees, billing cycles, renewal terms, cancellation rules, payment methods, and access rules will be displayed or communicated before activation of the relevant paid service.

Unless expressly stated otherwise, operator subscription fees and commercial access fees are non-refundable. Failure to complete payment may result in suspension, restriction, loss of visibility, or removal of operator features.

4. No Guaranteed Leads or Bookings

Binafsy does not guarantee that any operator will receive a specific number of enquiries, profile views, traveller leads, AVEEXA recommendations, reviews, guide associations, bookings, revenue, or business opportunities.

Platform visibility, lead flow, AVEEXA matching, traveller interest, and guide associations depend on traveller demand, profile quality, guide data, user activity, seasonality, platform ranking factors, and other variables.

5. Nature of Binafsy’s Role

Binafsy operates as a safari guide discovery, reputation, and intelligence platform. Binafsy is not a party to bookings, pricing, itinerary execution, lodge arrangements, transport arrangements, park fee arrangements, refund decisions, insurance obligations, safety obligations, or contracts between an operator and a traveller, guide, lodge, park authority, transport provider, or other third party.

All commercial arrangements, service fulfilment, legal compliance, insurance, liability, cancellations, refunds, and disputes arising from safari services are solely the operator’s responsibility.

6. Relationship with Guides

Guides may operate independently or associate their profiles with an operator profile. Any commercial, employment, contractor, or guide engagement arrangement between an operator and a guide is separate from Binafsy unless expressly agreed in writing.

Operators must not use Binafsy to solicit guides, travellers, or other users in a way that undermines the platform, circumvents Binafsy’s commercial model, misuses confidential data, or competes unfairly with Binafsy.

7. Traveller Leads and Confidentiality

Any non-public traveller information, enquiry content, contact details, behavioural data, AVEEXA lead intelligence, or lead notes received through Binafsy must be treated as confidential and used only to respond to genuine safari-related enquiries originating from Binafsy.

Operators must not sell, share, transfer, scrape, export, or use such data for unauthorized marketing, spam, resale, competing platforms, or unrelated purposes.

8. Reviews, Ratings and Operator Quality Intelligence

Binafsy may display reviews and ratings related to operators, associated guides, or safari experiences. Binafsy may also provide quality intelligence based on structured feedback, low rating reasons, guide performance, communication issues, driving concerns, hospitality feedback, wildlife knowledge feedback, and other review signals.

Operators must not incentivise, manipulate, fabricate, suppress, threaten, or unfairly discredit legitimate reviews. Operators may report reviews they believe are fraudulent, defamatory, abusive, or inconsistent with platform standards.

9. Suspension, Termination and Account Restriction

Binafsy may suspend, restrict, hide, or terminate an operator account if the operator breaches these Terms, provides false information, fails payment, receives substantiated safety or service complaints, misuses traveller or guide data, manipulates reviews, violates the rights of others, or harms Binafsy’s reputation, users, guides, operators, or platform integrity.

10. Platform Changes

Binafsy may introduce, modify, suspend, or discontinue operator features, pricing models, lead access rules, subscription plans, quality reports, AVEEXA intelligence tools, ranking factors, or other commercial services at any time, subject to applicable notice requirements where required by law.